Wondering what the best practices are for making the most of your feedback? Find some helpful tips, tricks and examples in this article.
Customer Radar’s smart NPS technology is designed to make it easy to collect, analyse and act on customer feedback. The result is validated, timely data that can inform every part of your business – from day-to-day operations of a single outlet to your overall business strategy.
Three key words make up the secret to success with customer feedback:
ASK: for more feedback, faster.
ACT: on real-time results.
IMPROVE: benchmarking and future growth.