This request will retrieve feedback details, including metadata (keys) where applicable.
The following fields are included in the response:
|
Key |
Value Example |
Format |
|
alerts |
No |
string |
|
channel |
WEB |
string |
|
client |
CustomerRadar |
string |
|
codecode |
SUURVCEQ |
string |
|
comment |
Cheaper prices |
string |
|
date |
2021-01-01 00:00:00 |
DateTime |
|
keys |
|
List |
|
questionKey |
mobile |
string |
|
questionAnswer |
021123456 |
string |
|
location |
Albany |
string |
|
pom |
Online |
string |
|
programme |
Customer Radar Feedback |
string |
|
rating |
5.0 |
Numeric |
|
status |
NO_ACTIONS_REQUIRED |
string |
Important
'keys' & 'questionKey' refers to metadata set up in the clients Customer Radar programme. To retrieve a list of valid questionKey's please contact Customer Radar Support.
Request:
Method: GET
URL: https://api.feedback.fyi/feedback/details/{clientDisplayId}
Path Parameters: clientDisplayId
Important
clientDisplayId provided to the client by CR.
|
Key |
Value Example |
Format |
Req* |
Details |
|
locationId |
462 |
Numeric |
No |
Looks at all feedback under specified Location |
|
pomId |
22 |
Numeric |
No |
Looks at all feedback under specified Pom |
|
programmeId |
25 |
Numeric |
No |
Looks at all feedback under specified Programme |
|
fromDate |
1517270400 |
Timestamp |
Yes |
Specifies the date range to lookup from. Requires the toDate range to be specified to work. |
|
toDate |
1517443200 |
Timestamp |
Yes |
Specifies the date range to lookup until. Requires the fromDate range to be specified to work. |
Example with Params:
https://api.feedback.fyi/feedback/details/9432Y8626e34870b434456265c7d23529a?fromDate=1517270400&toDate=1517443200
Response
Example Response:
[
{
"client": "Customer Radar",
"location": "Auckland",
"pom": "Online",
"programme": "Customer Radar Feedback",
"date": "2021-01-29 10:45:20",
"rating": 4.0,
"comment": "Cheaper prices",
"alerts": "No",
"status": "NO_ACTIONS_REQUIRED",
"channel": "WEB",
"code": "SUURVCEQ",
"keys": [
{
"questionKey": "mobile",
"questionAnswer": "021 123456"
},
{
"questionKey": "registration",
"questionAnswer": "RDR123"
}
]
}
]
Implementation
Use to retrieve detail of feedback.
Used to generate reporting.