Getting started

Introduction to Customer Radar

• How do I best use customer feedback to improve?
• What is NPS?
• Why is customer feedback important?
• How is NPS calculated?

How do I get started?

• What are programmes, locations and POMS?
• How to set up HTML stars for emails
• Recommended Web Browsers
• How much does it cost for a customer to text feedback?

Gathering Feedback

• What are the different feedback invitation methods?
• What are feedback codes and feedback links?
• What is a feedback page?
• What is a thank you page?
• How do I increase my feedback responses?
• Guide to Creating Engaging Point of Sale Material

See all 7 articles

Features

• How do I set up a Prize Draw?
• How do I set up a second survey?
• How do I set up Google Reviews?
• How do I share feedback to my website?
• What is the Live Feed feature?